General Terms and Conditions of Swiss Language Academy (SLA Basel) for group courses with vouchers from the Canton of Basel-Stadt for new residents
(Valid from 1 January 2022)
By registering, you accept and agree to the following general terms and conditions of SLA Basel.
1. General
The vouchers issued by the canton of Basel-Stadt for new residents are valid exclusively for group courses and for 80 lessons including materials (usually course book and copies).
2. Registration and payment terms
By registering, participants confirm that they have read and agree to these general terms and conditions. In all other respects, the provisions of the Swiss Code of Obligations apply.
Registration is binding. In order for the voucher to be redeemed, the original must be submitted by the participant either in person at the SLA Basel office or sent by post to SLA Basel within two days. Once participants have registered for a course, they will receive a confirmation of registration from SLA Basel.
Once the desired group course has been organised, participants will receive the course schedule by email.
3. Materials owned by Swiss Language Academy
If SLA Basel provides material on a rental or loan basis, it remains the property of SLA Basel for the entire duration of the rental period. The establishment of liens and retention rights in favour of third parties on this material is expressly prohibited. In the event of seizure, retention or attachment, participants are obliged to notify SLA
If Swiss Language Academy provides materials on a rental or loan basis, these remain the property of Swiss Language Academy for the entire duration of the rental period. The establishment of liens and retention rights in favour of third parties on this material is expressly prohibited. In the event of seizure, retention or attachment, you are obliged to inform Swiss Language Academy immediately and to notify the relevant debt enforcement or bankruptcy office of Swiss Language Academy's ownership. Upon termination of the service, you are obliged to return the material undamaged and within the period set by Swiss Language Academy to Swiss Language Academy. If you fail to comply with this obligation, Swiss Language Academy reserves the right to charge you for the material that has not been returned.
4. Placement test and consultation
If you have previous knowledge, please visit our front office for a placement test and a subsequent consultation. The test and consultation are free of charge and non-binding. The final course allocation will be made by our course advisors after the consultation.
5. Admission after the course has started
If there are places available, you can join a course that has already started at any time in consultation with the authorised persons. In this case, all obligations relate to the remaining duration of the course as specified in the course programme. The course price will be reduced and calculated from the date of entry.
6. Continuation of the course
Participants can continue the course for a fee, provided there are enough participants. Where possible, courses will continue at the same times. The terms and conditions for group courses apply to fee-based group courses.
7. Cancellation or postponement of a language course before the course begins
For cancellations received by us more than 14 days before the start of the course, a processing fee of CHF 200 will be charged. Cancellations must be made in writing, either by email or letter. The date of receipt of the notification by Swiss Language Academy shall be deemed the effective date. Cancellations received less than 14 days before the start of the course are considered late and cannot be accepted. You will be required to pay the full course fee, as the course, premises and teachers have already been organised. In this regard, Swiss Language Academy expressly reserves the right to claim damages (the lost course fees) in accordance with Art. 404 para. 2 of the Swiss Code of Obligations for cancellations received less than 14 days before the start of the course.
8. Cancellation of a group course after the course has started
Group courses have a fixed duration and cannot be cancelled after the course has started. The voucher must be submitted on time and no refunds will be given. In the event of prolonged illness and upon presentation of a medical certificate, a credit note for a later course may be issued. The credit note issued cannot be paid out. It is valid for one year from the date of issue. This credit note can be used to attend an identical language course at SLA Basel.
9. Absences from group lessons: holidays, illness and other absences
If you are unable to attend a group lesson, you must notify the office as soon as possible by telephone or email. Missed lessons cannot be made up or refunded. This also applies in the event of illness or other reasons for absence that are beyond the school's control. The course participant will be charged the normal fee, as the teacher has been called in and the room reserved.
10. Organisation and implementation of group courses
Group courses have a minimum and maximum number of participants. If there are insufficient participants, the course will be postponed. For organisational reasons, SLA Basel may postpone or combine existing and planned courses. If participants overestimate their language level and register for a course, but the group teacher determines that their language level is too low or too high
SLA Basel reserves the right to change the course in consultation with the participants or to exclude them from the course.
Each lesson lasts 45 minutes. For teaching reasons, a minimum of two lessons per appointment is required.
You are not entitled to a specific type of lesson, but you are welcome to make suggestions for improvement.
There is no entitlement to choose the teacher. As a rule, all booked lessons are conducted by the same teacher. In the event of illness of the teacher or in exceptional cases, a change of teacher will take place.
11. Reservations
The school management reserves the right to dispose of course places that have not been paid for by the start of the course. For organisational reasons, Swiss Language Academy reserves the right to reschedule, reassign and combine classes.
12. Course confirmation
At the end of the private lessons, SLA Basel will issue course participants with a course certificate stating the number of lessons attended, if requested.
13. Data protection
Swiss Language Academy takes the protection of your personal data seriously and complies with the provisions of the Data Protection Act. Your personal data will be used exclusively for internal purposes such as correspondence and information about new offers. Under no circumstances will your personal data be sold or passed on to third parties.
14. Insurance and liability
Swiss Language Academy is liable for damage caused by gross negligence or intent, fraudulently concealed defects, physical injury, and unforeseeable defects that significantly impair the economic purpose of the legal transaction in connection with courses and events organised by it. For all other damage, in particular consequential damage, any liability is hereby excluded to the extent permitted by law. Customers are therefore responsible for ensuring that they have adequate insurance cover. Any liability for theft and loss of items is hereby excluded.
15. Place of jurisdiction
Unless otherwise required by mandatory legal provisions, the exclusive place of jurisdiction shall be Basel-Stadt.
